A pledge without accountability is a statement. At RezOne British Academy, we publish our commitments here, in full, so that our learners, their families, our educators, and our partners can hold us to them.
This page is a living document. It was first published in 2026 and will be reviewed and updated annually. Where our practice falls short of what we have committed to, we will say so — and say what we are doing about it.
Last reviewed: March 2026
1 Diversity, Equity & Inclusion
RezOne British Academy was founded on the belief that excellent education has for too long been unevenly distributed — by geography, by income, by age, by circumstance, and by the structures of institutions that were never designed with everyone in mind. We exist, in part, to change that.
Make access real, not theoretical.
We deliver entirely online, accept learners on a rolling basis, and offer monthly payment plans on every programme. Administrative or financial structures will never be the reason a learner cannot join us.
Price for inclusion.
Our fees begin significantly below the market rate for comparable British online education. We review pricing annually with access — not profit maximisation — as the primary consideration.
Serve every stage of life.
We offer programmes from Early Years Foundation Stage through to postgraduate CPD and Level 7 apprenticeships. We reject the idea that educational opportunity has an age limit.
Welcome learners with additional needs.
We will always discuss openly how we can accommodate a learner’s specific needs, and will always be honest when our provision needs to develop further.
Build a team that reflects our community.
We actively seek educators from diverse backgrounds, geographies, and experiences. We will not allow our staff profile to become homogeneous by default.
Measure what we commit to.
We will publish an annual DEI report — covering the composition of our learner body, teaching team, and leadership — beginning in 2027.
External Pledges Held
2 Environmental & Sustainability
Online education has an inherent environmental advantage over traditional schooling — no daily commutes, no heated buildings, no physical infrastructure sprawl. We do not take that advantage for granted. We commit to using it purposefully.
Operate as a low-carbon institution by design.
Our fully online, cloud-based model eliminates the carbon cost of physical campuses and daily travel. We will maintain this as our primary delivery method.
Choose sustainable technology partners.
We prioritise partners with verified net-zero commitments. Microsoft, our primary platform, has committed to being carbon negative by 2030. We review our full supply chain annually.
Embed environmental literacy in our curriculum.
Climate change, sustainability, and environmental responsibility are embedded across our programmes — from early primary through to GCSE, A-Level, and professional CPD.
Minimise physical waste.
We operate paperlessly by default. Where physical materials are produced, we use sustainably sourced suppliers and minimise print runs.
Set a net-zero target.
We commit to establishing a formal net-zero target with a credible pathway by December 2026.
Review and report.
We will publish an annual environmental impact summary covering our estimated carbon footprint and technology partner commitments, beginning in 2027.
3 AI Ethics & Responsible Technology
Artificial intelligence is central to what RezOne British Academy does — both as a subject we teach and as a tool we use. That dual role carries a dual responsibility. We must teach AI ethics with integrity and practise AI ethics with consistency.
Be transparent about how we use AI.
We will always tell our learners, families, and staff when AI tools are being used — what the tool is, what it does, and what decisions remain with a human educator. We will never use AI in hidden or unexplained ways.
Keep human educators in every significant decision.
AI tools support teaching — they do not replace it. Every significant assessment, progress report, and pathway recommendation is made and reviewed by a qualified human educator. This is a structural commitment, not a guideline.
Teach the Human Decisions Framework™ with integrity.
The Human Decisions Framework™ asks learners to evaluate AI systems critically, including the systems they use. We apply the same critical lens to our own AI tools.
Refuse to use AI in ways that harm learners.
We will not use AI tools that profile learners without consent, make high-stakes decisions without human review, or introduce bias into assessment or pathway recommendation.
Engage with the evolving regulatory landscape.
We monitor and comply with UK and international AI regulation, including the UK AI Safety Institute’s guidance and future statutory requirements for AI use in education.
Review our AI tools annually.
Every AI tool used by RezOne British Academy will be reviewed annually against our ethical commitments. Tools that no longer meet our standards will be retired.
External Frameworks Adopted
4 Safeguarding & Child Protection
The safety of every child and young person in our care is not a compliance requirement — it is the foundation on which everything else we do rests. No educational aim, no commercial consideration, and no operational convenience will ever compromise it.
Maintain a robust safeguarding policy.
Our safeguarding policy is reviewed annually and whenever significant guidance changes. It is available in full on request and provided to every member of staff and family on enrolment.
Appoint a Designated Safeguarding Lead.
RezOne British Academy maintains a named DSL with current, recognised safeguarding training. Contact details are provided to all families on enrolment and are available on this website.
Train every educator.
Every educator completes recognised safeguarding training before their first session and refreshes it annually. No exceptions.
Conduct rigorous pre-employment checks.
All staff and educators working with children hold a current Enhanced DBS check. We will not employ anyone in a child-facing role without one.
Operate safe online environments.
All sessions take place via Microsoft Teams for Education — designed and certified for children, with appropriate controls. Sessions are recorded for safeguarding and learner review purposes.
Comply with all relevant legislation.
We comply fully with the Children Act 1989 and 2004, Keeping Children Safe in Education (KCSIE), and the Online Safety Act 2023.
5 Educator Quality & Professional Standards
The quality of a learner’s experience at RezOne British Academy is determined, above all else, by the quality of the people who teach them. We will never compromise on this. Qualification, character, and commitment to continuous development are non-negotiable.
Employ only qualified educators.
Every educator teaching curriculum subjects holds a recognised teaching qualification appropriate to their stage and subject. We do not employ unqualified teachers as lead educators.
Verify qualifications and references rigorously.
Every educator’s qualifications, employment history, and references are verified before appointment. We do not take CVs at face value.
Support continuous professional development.
Every educator has access to — and is expected to engage with — ongoing CPD, including our own programmes in AI & Digital Literacy. We invest in our educators because our learners depend on it.
Maintain fair, transparent employment practices.
We pay our educators fairly, communicate expectations clearly, and provide the working conditions that allow good teaching to happen.
Hold ourselves to external standards.
We align our quality framework with the UK Teachers’ Standards and, for vocational programmes, with the Education and Training Foundation (ETF) Professional Standards.
Give learners and families a voice.
We collect structured feedback every term, review it at leadership level, share it with educators, and publish a summary of learner satisfaction annually.
6 Data Privacy & Digital Rights
Our learners trust us with some of the most sensitive information a person can share — their children’s identities, their learning difficulties, their progress, their ambitions. That trust is a privilege. We treat it as one.
Comply fully with UK GDPR and the DPA 2018.
We are registered with the Information Commissioner’s Office (ICO). Our full Privacy Policy is available on this website and reviewed annually.
Collect only what we need.
We will never collect personal data beyond what is necessary. We will never sell personal data or use learner data for advertising or commercial profiling.
Be transparent about what we hold and why.
Every learner and family has the right to know what data we hold, why we hold it, how long we keep it, and who we share it with. Subject Access Requests are handled promptly and without charge.
Store data securely.
All learner data is stored within Microsoft’s secure, UK-compliant cloud environment. We apply the principle of least privilege — staff access only the data they need.
Protect children’s digital rights specifically.
We comply with the Age Appropriate Design Code (the Children’s Code). We do not use manipulative design, excessive data collection, or profiling in any provision for children.
Give learners control.
Every learner — and every parent or guardian — has the right to access, correct, and request deletion of their personal data, subject to our legitimate educational and legal obligations.
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Accountability & Review
These pledges are not aspirations. They are commitments — and we intend to keep them. We will publish an annual review of our performance against each pledge area every March, beginning in March 2027. That review will be honest about where we have made progress, where we have fallen short, and what we are doing differently as a result.
If you have a concern about our performance against any of these pledges, we want to hear from you.
